THE DRIVING FORCE
Coca-Cola, a global beverage giant, recognized the importance of employee well-being and its impact on overall performance. In Latin America they sought to understand the perception and apprehension of risk among bottling plant workers to improve quality, recruitment, and employee growth.
OUR STRATEGIC LENS
To gain deeper insights into employee perceptions, we designed a comprehensive research program that included surveys, focus groups, and data analysis. This approach allowed us to identify key concerns, understand underlying motivations, and develop targeted interventions to address employee needs.
TRANSFORMATIONAL OUTCOME
By implementing initiatives focused on communication, training, and workplace safety, Coca-Cola Latin America was able to foster a more positive and secure work environment. This resulted in improved employee morale, reduced risk apprehension, and increased productivity across bottling plants.